Your CharaChorder may have shipped with older firmware that is not the latest version.
This device is in such a rapid point of development that updating your firmware will make sure you have all the best features, keyboard shortcuts, and bug fixes.
It’s recommended that all new users check their firmware version and update their CharaChorder if a new version is available.
The process is straightforward and easy to do.
Option 1: Chord Manager
Go to Chord Manager using a Chromium based browser (or one that supports the serial api) (https://launchpad.charachorder.com/#/manager)
Connect your CharaChorder to your device
Click “Connect”
Your firmware version will display near the top of your screen, such as 0.8.2:
Option 2: Using the GTM
CharaChorder Updates [ Version: 1.0.7 || >F<irmware_files || >B<ootloader_mode ]
which has your version and also has a link to find the latest firmware files (F).