Has my order shipped yet?

You will receive an email notification when the shipping label for your order is created. If you haven’t received an email, your order has not shipped.

Why are the back orders so deep?

Demand for CharaChorders began surging completely beyond previous levels around the end of 2021 along with the release of the Lite and Engine products. Media coverage from Vice and other major outlets added to this phenomenon in early January ‘22.

The team is taking steps to scale up production without sacrificing quality, and in the meantime is extremely grateful of everyone’s patience. We know it’s hard to wait once you’ve made the exciting decision to transform your typing experience.

What if I have other questions?

Right now the best way to get answers is to ask on Discord.

• General questions can be asked in #Typing, #General, or #Beginners-Chat
• Basic shipping questions can be asked in #General. Direct message @Adan Arriaga for questions related to your order, international shipping, or other specific topics.